Reference

Privacy Policy for your cantik123 account

Your account, wallet and device data are handled under this Privacy Policy before you browse VIP Baccarat, Jungle Delight or Tennis Betting.

DANA data contextOVO wallet checksGoPay account stepsQRIS receipt records

Explore Lobby Read FAQ

How our privacy rules apply

cantik123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy choices matter from the moment you open an account, because we use account details to keep login, wallet and support records tied to the right person. We collect the details you provide at account creation, device signals from your browser, payment references from DANA,

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OVO, GoPay and QRIS, and messages you send to support. We use that data to run account access, verify wallet activity, respond to your requests and protect the lobby from misuse. Access and eligibility depend on local law and are available only where local law permits.
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We do not sell your personal data. When a payment record is needed for a wallet question, we keep the reference tied to your account history so support can trace the exact step without asking you to repeat the same details.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

3 ways to ask about privacy

Privacy questions should reach the team that can check your account record, not a generic inbox. Use the contact route that matches your issue: live chat for login or wallet tracing, email for document requests, and account settings when you want to update basic details. We answer in clear English for Indonesia and may ask for an account step, device type or payment reference before changing any record.

Team online

Live chat

Use live chat from the logged-in lobby when you need a fast privacy check on a recent login, wallet entry or QRIS reference. Our team is available daily from 09:00 to 23:00 WIB.

Privacy email

Send privacy requests to the address shown in the account help area when you need a written response. Include your username, registered phone number and the account detail you want us to check.

Account settings

Open your profile page to correct basic contact details before asking support to confirm the change. We may send a code to your registered phone or email before saving the update.

DATA HANDLING

6 privacy controls behind your account

We keep privacy work close to the real account flow: sign in, wallet action, game entry, support request and security check.

Account data

When you open an account, we store the details needed to identify your profile and keep support answers tied to…

Payment references

DANA, OVO, GoPay and QRIS entries create transaction references that help us match deposits or withdrawals to your wallet.

Device signals

Your browser type, IP range and login time help us notice unusual account access.

Cookie use

Cookies keep you signed in, remember basic preferences and help us understand page errors inside the lobby.

Record retention

We keep account and wallet records for as long as needed to handle service, security and legal duties.

Change requests

You can ask us to correct, access or remove account data where the request fits our service and applicable law.

Privacy questions before you join

These answers cover the privacy points we are asked about most before an account is opened or after the first wallet action. They focus on account data, payment references, device checks, cookies and how to reach us. If your question involves access or eligibility, the answer depends on local law and applies only where local law permits.

We collect the details you enter during account creation, such as username, contact details and security credentials. We also record login time, device signals and account actions so support can verify your profile when you contact us.

Those payment rails create wallet references that help us match a deposit or withdrawal to your account. We use the reference, time and amount status for tracing payments and answering wallet questions through support.

Yes, you can ask support for the account data we hold where the request fits applicable law and our service duties. We verify your identity first, usually through your registered contact detail or account login.

Cookies keep your session active, remember basic account preferences and help us find page errors after login. If you clear cookies from your browser, the lobby may ask you to sign in again.

A new device can trigger a security check because the login pattern differs from your usual access. We may ask for a code, recent account detail or support confirmation before allowing sensitive account changes.

Start in account settings if you can still log in. If you cannot access the profile page, contact live chat or email support with your username and the detail that needs correction.

We share data only when needed for service operation, payment tracing, security checks, legal duties or support tools that help us answer you. We do not sell your personal data to outside marketing lists.

Privacy Policy for your cantik123 account

3 ways to ask about privacy

Live chat

Privacy email

Account settings

6 privacy controls behind your account

Account data

Payment references

Device signals

Cookie use

Record retention

Change requests

Privacy questions before you join

01 What data do we collect when you open an account?

02 Why do DANA, OVO, GoPay and QRIS appear in this Privacy Policy?

03 Can you ask to see the data linked to your account?

04 How do we use cookies in the lobby?

05 What happens when you change phones or browsers?

06 How can you correct a wrong phone number or email?

07 Do we share your personal data with outside parties?

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